Our large-scale usability testing reveals that users expect the "Back" button to take them back to what they perceive to be their previous page, which often differs from site behavior.
Provide “Quick Views” for Visually Driven Products (50% Don't) – Articles – Baymard Institute
Have an Address Validator (47% Don't) – Articles – Baymard Institute
Fredrik Zirath on LinkedIn: 4 Design Patterns That Violate “Back” Button UX Expectations – 59% of…
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4 Design Patterns That Violate “Back” Button UX Expectations – 59% of Sites Get It Wrong – Articles – Baymard Institute
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4 Design Patterns That Violate “Back” Button UX Expectations – 59% of Sites Get It Wrong – Articles – Baymard Institute
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Design with the web in mind. Back button, URL design, keyboard…, by Chloe Sanderson