Its website had previously said customers must pay £1.99 to return parcels either in store or online.
H&M Customer Experience: The Role of A CX Strategy
How H&M, Zara, and Uniqlo Get You to Spend More Money on Clothes
Jonathan De Mello on LinkedIn: H&M in U-turn over online returns fee in store
Bobby Davison on LinkedIn: No to War An editorial from Meduza — Meduza
Return Policy & Methods, Refunds & Exchanges
H&M Begins Charging Customers for Online Returns as Retailers Move
H&M makes u-turn on automatic surcharges for returns affecting
Nina Evangeli on LinkedIn: As so many people are struggling with finding employment as the UK…
H&M Pivots to Big Data to Spot Next Big Fast-Fashion Trends - WSJ
How To Save at H&M in 2024
H&M U-turn over £1.99 charge - Netmums
What are the differences between UNIQLO and H&M? Why do you prefer
Andy Brown on LinkedIn: Online retail failures hit record as high street fights back
H&M - H&M added a new photo.